Privacy Policy

1. Information We Collect

We collect information you provide directly through our contact form, including:

• Name
• Email address
• Phone number (optional)
• Project requirements or message content

2. How We Use Your Information

Your information is used exclusively to:

• Respond to your inquiries and provide quotes
• Deliver services you request
• Communicate about project progress (if you become a client)
• Send important updates about our services (with your consent)

3. Information Sharing

We do not sell, rent, or share your personal information with third parties. Your data is never used for advertising or marketing purposes by external parties. We may share information with trusted service providers (such as hosting providers) who assist in operating our website, but they are bound by confidentiality obligations.

4. Cookies and Analytics

This website uses Google Analytics to understand how visitors interact with our content. Google Analytics collects anonymous data such as pages visited, time on site, and referral sources. You can opt out of Google Analytics using browser extensions. We use essential cookies for website functionality but do not use tracking cookies for advertising.

5. Data Security

We implement appropriate security measures including:

• HTTPS encryption for all data transmission
• Secure server infrastructure
• Regular security updates and monitoring
• Limited access to personal data

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy. Contact form submissions are typically retained for 12 months. Client project data is retained for the duration of the business relationship plus 5 years for legal compliance.

7. Your Rights (POPIA and GDPR)

Under the Protection of Personal Information Act (POPIA) in South Africa and the General Data Protection Regulation (GDPR) in the EU, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy periodically. The "Last updated" date at the top indicates the most recent revision. We encourage you to review this policy regularly.

11. Contact Information

For questions about this privacy policy or to exercise your rights, contact: